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Agree a vehicle condition handover with an office driver

A vehicle handover should record observable condition and responsibilities without expecting the driver to perform a specialist inspection. Clarify who manages maintenance decisions and reported concerns.

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By the Staffly team · Updated 27 October 2026 · For employers hiring staff

Record the starting condition

Use the office's agreed checklist to note visible condition, issued keys and items kept with the vehicle. Give the driver a chance to ask questions about existing damage or missing equipment. The purpose is a shared record, not a mechanical guarantee. Specialist assessment should be arranged through the appropriate qualified service when needed.

Explain reporting expectations

Identify the person who receives concerns and what information is useful. A driver can describe an observed issue, when it occurred and how it affected the journey. Do not require an unsupported diagnosis. Explain how the office decides whether the vehicle can be used and how that decision is communicated.

Assign maintenance authority

Confirm who books servicing, approves expenses and authorises any change to the vehicle. General driving duties do not automatically include mechanical repairs or selecting a workshop. If the driver transports the vehicle for a planned appointment, explain the handover and collection process. Keep purchasing and repair authority separate from the transport task.

Repeat the record when responsibility changes

Use the same process when another authorised driver takes over or the placement ends. Note returned keys and outstanding concerns. Consistent records help distinguish an unresolved issue from a new observation. Review the procedure with the driver so it remains practical rather than an extensive form nobody understands. Keep unresolved concerns visible in the next handover.

A practical example to adapt

Example: the administrator and driver record the keys issued and an existing mark on the vehicle. Later, the driver reports a new concern with the circumstances in which it was noticed. The administrator arranges the appropriate assessment and confirms the transport plan. The driver does not attempt a repair or assume authority to approve an expense.

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