Plan a delivery receiving log for office support staff
Receiving deliveries is easier when the office boy knows what may be accepted, who owns each package and how the handover is recorded. Agree exceptions before the first delivery arrives.
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Define what acceptance means
Explain whether the worker may receive ordinary parcels, office supplies or only items expected by a named employee. Signing for receipt should not imply authority to approve the goods or confirm their contents. The office needs its own procedure for items that require inspection, payment or a decision about damaged packaging.
Record only useful details
A simple log can include arrival time, courier, intended recipient and the person who took over the package. Avoid recording unnecessary personal information or leaving private delivery details visible to every visitor. Decide where the record is kept and who can review it. The worker should be shown a completed example before using the log independently.
Provide an exception contact
Tell the worker what to do when a parcel has no clear recipient, arrives outside the expected window or requires money. They should be able to contact an authorised employee rather than improvising. If an item cannot be accepted, the decision belongs to the person with that authority, with the outcome recorded briefly.
Finish with a recipient handover
Agree where parcels wait and how the recipient is notified. Sensitive or valuable items may require a direct handover through your existing workplace process. Review packages left uncollected and clarify who follows them up. The office boy's duty should end at a defined point, rather than leaving them responsible indefinitely for everything delivered.
A practical example to adapt
Example: a courier brings a sealed parcel for a manager who is in a meeting. The office boy records the recipient and time, places it in the agreed location and notifies the administrator. A second parcel requires payment, so it is referred to the authorised employee. The worker follows two clear procedures instead of assuming every delivery can be handled in the same way.
Details to prepare
Use these points when describing your requirement. The example above is a planning illustration, not a claim about an available candidate.
- Accepted delivery types
- Minimum log fields
- Payment and exception approver
- Storage and recipient handover
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Domestic Staff Provider is operated by Staffly. Call 0334 1041114 to discuss the role and candidate availability. Read our hire office boys & support staff in pakistan service details and placement terms before confirming a hire.